Purchasing industrial equipment can be a pretty stressful activity. Especially nowadays when most companies do not have the same amount of capital that they may have been used to in the past. Considering both the price and the level of importance of some types of industrial equipment, it is essential that you get the decision right. In my opinion there are three key things that you need to consider when deciding where to purchase your industrial equipment and I will now outline each one.
The Price of Industrial Equipment is Irrelevant if Malfunctions are Costly
When considering industrial equipment, the level of importance to your operations needs to be considered and the choice then made based upon said importance. If the industrial equipment is significant enough for it malfunctioning to cause a specific output to stop, then your decision should not be based upon price. Industrial equipment capable of causing deadlines to be missed or productivity to decrease should only be purchased based upon it's quality as any short term gains made through price will be offset by losses in the future. On the other hand there are many types of industrial equipment that can and should be bought on the cheap as such malfunctions will be relatively insignificant compared to the savings made on the purchase. The key is in both understanding and accepting the difference between the two types of industrial equipment and then purchasing your industrial equipment accordingly.
Reputation is the Best Measure of Quality
If you decide based upon what was outlined above that quality and reliability is all that matters the best way of finding quality industrial equipment is to ignore hype, fancy brochures and professionally designed websites and go solely upon reputation. If you have been in business for a few years you are likely to have many contacts that have purchased similar industrial equipment and the best thing to do is simply ask around for recommendations and more importantly warnings about companies that do not deliver. If such contacts cannot be found, the internet is just full of forums full of industrial equipment customers that are more than happy to provide unbiased opinions via posts. You need to remember that fancy websites can easily be paid for; the same cannot be said of a solid reputation.
Customer Service Should not be an after Thought
The last piece of advice that I would like to give you with regards to industrial equipment is to always take customer service into consideration. Many company owners think of customer service as an afterthought until the day a vital piece of industrial equipment malfunctions and they are left on hold indefinitely as revenue slowly evaporates into thin air as output slows. Though many companies have onsite engineers, questions do occasionally need to be asked and rare parts ordered. Even the best industrial equipment malfunctions occasionally sometimes even as a result of an employee as opposed to the equipment itself. Therefore if you are purchasing industrial equipment that is highly significant to your operation, having someone to turn to when it goes wrong is incredibly important.